The Notifications settings page controls your personal notification preferences — the channels Causeloop uses to reach you, the minimum severity that triggers an alert, and which individual events you want to hear about.
Open it from the sidebar: Settings → Notifications. These are per-user settings; every member of the workspace manages their own.
This page covers your personal preference settings. For alert rule configuration — defining conditions that trigger notifications across the workspace — see Notifications & Alerts.
Channels
Causeloop supports the following delivery channels. Toggle each channel on or off in the Channels section.
| Channel | Description |
|---|
| Email | Notifications sent to your account email address. Enabled automatically when any event has email turned on. |
| Slack | Posts to an incoming webhook URL you provide. Paste your workspace’s Slack incoming webhook URL into the Slack webhook URL field. |
| Microsoft Teams | Posts to a Teams incoming webhook URL. Paste your webhook URL into the Teams webhook URL field. |
| PagerDuty | Escalates critical events to PagerDuty. Enable the toggle and configure the integration key in the field that appears. |
To generate a Slack incoming webhook, go to your Slack workspace’s Apps → Incoming Webhooks and create one for your preferred channel. Paste the https://hooks.slack.com/… URL into Causeloop.
Alert thresholds
Use these global filters to suppress noise before per-event settings are consulted.
| Setting | Description |
|---|
| Minimum severity for alerts | Only send alerts for issues at or above this severity level. Accepts p1, p2, p3, p4. Default: p2. |
| Minimum risk score | Only send alerts when the associated risk score meets or exceeds this value. 0–100. Default: 70. |
| Digest frequency | How often to send digest emails that roll up lower-priority events. realtime, hourly, daily, or weekly. |
Per-event preferences
The Events table lets you control each event type independently across channels (in-app, email, slack).
| Event key | When it fires |
|---|
new_issue_ingested | A new issue arrives from a connected source or is created manually |
issue_escalated_critical | An issue’s severity is raised to P1 |
pattern_detected | Causeloop identifies a new recurring pattern |
pattern_confirmed | A pattern reaches the confirmation confidence threshold |
new_prediction | A new prediction is generated for an active pattern |
high_confidence_prediction | A prediction exceeds the workspace confidence threshold |
recommendation_pushed | A fix recommendation is published for a pattern |
member_invited | Someone is invited to the workspace (admins) |
weekly_digest | A scheduled digest of the past week’s activity |
in-app, email, slack) for each event independently. The email and slack master channel toggles reflect whether any event has that channel enabled.
Saving preferences
Click Save preferences. The UI sends PATCH /v1/settings/notifications with your full preferences object.
curl -X PATCH "https://api.causeloop.ai/v1/settings/notifications" \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"digest_frequency": "daily",
"min_severity_for_alert": "p2",
"min_risk_score_for_alert": 70,
"slack_webhook_url": "https://hooks.slack.com/services/…",
"events": [
{ "key": "pattern_detected", "in_app": true, "email": true, "slack": true },
{ "key": "new_prediction", "in_app": true, "email": false, "slack": false }
]
}'
curl -X GET "https://api.causeloop.ai/v1/settings/notifications" \
-H "Authorization: Bearer $TOKEN"
